Morula IVF Jakarta uses Bot MD Care to enhance IVF patient experience and convenience through powering WhatsApp

11 December 2023

Morula IVF Jakarta announces the launch of the Bot MD Care A.I. powered WhatsApp patient engagement platform to automate patient education and reminders for their IVF patients. The platform allows patients to easily track their menstrual cycles, IVF injection dosages and times, medication intake and follow-up visit schedules through a convenient WhatsApp interface.

Patients who are undergoing IVF treatments (such as the Mini Stimulation Program, Short and Long Protocols, Frozen Embryo and Embryo Transfer Programs) will be enrolled into the Morula Bot MD Care platform and will  receive automated WhatsApp reminders relating to their IVF treatment.

Bot MD Care has a proven track record of helping hospitals and clinics across Southeast Asia automate and improve overall patient adherence and engagement by 80% through powering popular chat platforms such as Whatsapp, Viber, Facebook Messenger and LINE with their A.I. Assistant.

"Many of our IVF patients are busy working adults and often find it hard to keep track of their injection and medication schedules as well as follow-up clinic appointments. Morula IVF Jakarta is excited to be partner with Bot MD to further enhance our IVF patient experience and service quality through a 24/7 WhatsApp A.I. concierge.”

Dr Julia Darmawan
Vice President, Business Strategy, PT. Morula Indonesia

"Bot MD is honored to partner with the largest IVF Clinic chain in Indonesia to transform the IVF patient experience and the quality of treatment. We believe that A.I. automation can help clinics improve the efficiency of their care without compromising on quality of service. Through powering WhatsApp with our A.I. Clinical Assistant, Morula IVF Jakarta Clinic's patients can now access services and be automatically reminded without having to download another app."

Ms Dorothea Koh
CEO and Co-Founder,
Bot MD

Bot MD's Patient WhatsApp Chatbot will also be used to instantly answer questions from couples who are considering to undergo IVF treatment.


All screenshots are shown for illustration purpose only and do not contain actual patient data.

A.I. Powered IVF WhatsApp Reminders

Morula IVF Jakarta Clinic partners Bot MD to uplift patient experience using A.I. Powered WhatsApp reminders for IVF patients.


Keeping IVF Patients on Track

Using Bot MD Care's automated WhatsApp reminders, IVF patients can easily keep track of their injection and medication schedule as well as follow-up visit appointments with Morula IVF Jakarta Clinic.


Patient WhatsApp Bot

Bot MD's A.I. is powering Morula IVF Jakarta Clinic's Patient WhatsApp Bot to instantly answer questions from couples who are considering IVF treatment.


About Bot MD

Bot MD is a Y-Combinator backed startup with the mission of Empowering Doctors around the world. The company’s proprietary A.I. chat engine is able to integrate with hospital information systems to provide instant answers to doctor and patient queries. Bot MD can also power popular messaging platforms such as WhatsApp, Facebook Messenger, Viber and LINE to help doctors easily automate patient workflows. Since 2018, Bot MD has been used by over 20,000 clinicians from leading hospitals and clinics around the world including the National University Health System, the National University Cancer Institute, Singapore, Alexandra Hospital, Khoo Teck Puat Hospital, Changi General Hospital, Parkway Radiology, the National Kidney Transplant Institute and Siloam Hospitals. For more information, visit

About Morula IVF Clinic

Morula IVF Indonesia is part of the Bundamedik Healthcare System which focuses on developing the “Morula IVF” fertility clinic in Indonesia. In the Bundamedik Healthcare System, Morula IVF Jakarta has become one of the largest fertility clinics in Indonesia with an increase in patients participating in the IVF program increasing every year with an average growth rate of by 30% per year. Realizing the high need for fertility program services that are of good standard and produce good outcomes, the Bundamedik Healthcare system is committed to continuing to develop fertility clinics for Morula IVF in Indonesia under the umbrella of “Morula IVF Indonesia”, of which there have been 10 Morula IVF clinics so far. For more information, visit

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